| | Accountability(2nd Edition) Getting a Grip on Results by Bruce Klatt Irvine, David Irvine, Shaun Murphy, Shaum Klatt Murphy Paperback, 117 Pages, Published 1999 by Stoddart Pub ISBN-13: 978-0-7737-6012-7, ISBN: 0-7737-6012-1
"The first book to demonstrate how to implement accountability agreements, Accountability represents a promise and an obligation, both to managers and to the people they manage, to deliver specific, defined results. Accountability is essential to the running of every efficient organization, showing that to operate from a position of accountability is to recognize that each individual stands at the centre of a circle of influence and sho ..."
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